YourSalon Research · Методология
Индекс прозрачности систем бронирования Центральной Европы 2026
Исследовательский вопрос
How transparent are the booking platforms used by salons in Czechia, Poland, Germany and Slovakia about pricing, commissions, client-data control, marketplace dependency, branding, features and legal terms?
Охват
A source-cited transparency audit of the booking platforms used in the four markets. It measures disclosure — pricing, commissions, data control, branding, contracts and features — not product quality or value.
Период
2026 — re-checked at least quarterly (pricing/terms change).
Рынки
Czechia, Poland, Germany, Slovakia. — Чехия, Польша, Германия, Словакия
Целевая совокупность
Booking platforms with real usage in at least one of the four markets (local, regional, international, marketplace, standalone), including YourSalon evaluated on the same terms.
Планируемая выборка
A market audit first builds the list of platforms actually used per country. A platform is included because it is really used — not because it is globally famous. YourSalon is included on the same terms.
Критерии включения
- Platforms with real usage in at least one of the four markets.
- Categories: local, regional, international, marketplace, standalone booking software.
Критерии исключения
- Platforms with no real presence in the four markets.
- Affiliate blogs as a source of any fact.
Сбор данных
- Only official sources per platform: official pricing page, terms, privacy policy, help center, feature documentation, official provider response.
- Every cell stores: source URL, checked date, quoted/paraphrased evidence and a status.
- Status values: verified · not publicly disclosed · unclear · provider confirmed · not applicable. Missing information is recorded as 'Not publicly disclosed at the time of checking' — never inferred as a 'hidden fee'.
Система оценки
Rather than one subjective overall rank, we publish several transparency scores so factual disclosure is separated from editorial opinion. A composite is optional and, if shown, uses a published formula. Methodology is published before results and applied identically to every provider, including YourSalon.
Higher = more transparent disclosure (not 'better product').
| Система оценки | % | — |
|---|---|---|
| Pricing transparency | — | Public price, VAT shown, Setup/contract/cancellation fees, Hidden mandatory costs |
| Commission transparency | — | New/returning-client commission, Payment/marketplace/booking/SMS fees |
| Data portability | — | Export clients/bookings, format, Access after cancellation, deletion, Ownership wording |
| Brand control | — | Own booking URL, custom domain, Widget, provider branding, white label |
| Contract flexibility | — | Monthly/annual, contract minimum, Cancellation terms |
| Feature disclosure | — | Documented features, Multi-location, multilingual, multi-currency |
Формулы
- Per-dimension score:
share of disclosed, verified criteria in that dimensionEach dimension is reported separately; weights are presented per dimension, not as one hidden blend.
Пропущенные данные
Undisclosed criteria are marked 'not publicly disclosed', counted transparently, and never scored as a negative claim about the provider's product.
Контроль качества
- Every cell stores a source URL, checked date, quoted evidence and a status.
- Statuses are re-verified at least quarterly.
- A second reviewer checks a sample of cells against the official source.
Возможные искажения
- YourSalon is the publisher and a provider — disclosed conflict of interest; the same method is applied to all.
- Official pages differ in depth by provider and country.
Ограничения
- Transparency of disclosure is measured — not product quality or value.
- A point-in-time check; statuses carry a 'last checked' date and are re-verified quarterly.
Конфиденциальность
- Only official, public provider information is recorded — no confidential data.
- Factual disclosure scores are kept separate from any editorial opinion.
Политика исправлений
Every provider may send a correction with an official source; verified corrections are applied and logged. A factual score is kept separate from any editorial opinion.
Политика обновлений
Re-checked at least quarterly; each provider may submit a correction, recorded in the change history.
Контакт
Methodology and media questions: info@yoursalon.cz
Источники и методология
Внешние источники пока не цитируются — они добавляются по мере проверки каждого факта.